Privacy Policy

1. Introduction

Sideros Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (https://siderosltd.co.uk/) or engage with our waste management and demolition services.

Sideros Ltd is registered in England and Wales (Company Number: 16331075) with our registered office at 67 Westow Street, London, England, SE19 3RW.

We are the data controller responsible for your personal information and are committed to compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data Use and Access Act 2025.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Information: Name, title, company name, job title
• Contact Information: Email address, telephone number, postal address
• Service Information: Details about waste management or demolition services requested, site locations, project specifications
• Financial Information: Payment details, invoicing information, credit check data (where applicable)
• Technical Information: IP address, browser type and version, device information, operating system, time zone setting, location data
• Usage Information: Information about how you use our website, products, and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
• Business Relationship Data: Records of correspondence, notes from meetings, project documentation

3. How We Collect Your Information

We collect personal data through various methods:

• Direct Interactions: When you contact us via telephone, email, website forms, or in person to request services, make enquiries, or provide feedback
• Website Technology: Automatically as you navigate our website through cookies and similar tracking technologies
• Third Parties: From contractors, partners, or regulatory authorities in connection with service delivery
• Public Sources: From publicly available sources such as Companies House where relevant to business relationships

4. Legal Basis for Processing

We process your personal data under the following legal bases as set out in Article 6 of the UK GDPR:

5. How We Use Your Information

We use your personal data for the following purposes:

1. Service Delivery: To provide waste management and demolition services, schedule site visits, coordinate with contractors, and manage projects
2. Communication: To respond to enquiries, provide quotes, send service updates, and maintain business correspondence
3. Financial Management: To process payments, issue invoices, manage accounts, and maintain financial records
4. Legal and Regulatory Compliance: To comply with health and safety regulations, environmental laws, waste transfer documentation requirements, and other applicable legislation
5. Business Operations: To maintain business records, manage customer relationships, conduct internal audits, and improve service quality
6. Marketing: To send information about our services where you have opted in or where we have a legitimate interest (business-to-business communications)
7. Website Improvement: To analyze website usage, improve functionality, and enhance user experience
8. Security and Fraud Prevention: To protect our business, detect and prevent fraud, and ensure workplace safety

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request that we limit how we use your personal data
• Right to Data Portability: Request transfer of your personal data to another organization
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

8. Contact Information and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or wish to make a complaint about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the supervisory authority:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.